CIGNA HealthCare
7501 Boulders View Drive, Suite 500
Richmond, VA 23225
• Telephone: (804) 267-5100
• Fax: (804) 267-5111
• Member service: (800) 832=-3211
Web site: www.cigna.com
Key Staff
• General Manager - Thomas Martel
• Medical Director - Z. Colette Edwards, MD
• Director of Provider Relations - John Crowley and Rob Smart
• Government Relations - Jeffrey Tindall
Other Contacts
• General Company Information - Lamonte Thomas
• Grievance / Appeals Procedure (800) 832-3211
• Quality Improvement - Alice Counts & Judy French
• Pharmacy Benefits - Nadia Assadi
| Specialized Health Care Services | ||
|---|---|---|
| Service | In-House | Contracted |
| X | ||
| X | ||
| X | ||
| X | ||
| X | ||
| X |
| Market Segment | ||
|---|---|---|
| HMO/POS | PPO | |
| X | ||
| X | X | |
| X | X |
| Network Providers Under Contract (numbers are combined HMO/PPO) | |||
|---|---|---|---|
| HMO | PPO | PAR | |
| 4127 | 4540 | ||
| 7324 | 8197 | ||
| 86 | 104 | ||
| 701 | 749 |
| 173251 | |
| 165443 |
Virginia HMO Service Area:
Counties
Albemarle, Amelia, Amherst, Augusta, Bedford, Botetourt, Buckingham, Campbell, Caroline, Charles City, Chesterfield, Clarke, Culpeper, Cumberland, Dinwiddie, Fairfax, Fauquier, Floyd, Fluvanna, Franklin, Frederick, Giles, Gloucester,
Goochland, Greene, Hanover, Henrico, Henry, Isle Of Wight, James City, King And Queen, King George, King William, Loudoun, Louisa, Madison, Mathews, Middlesex, Montgomery, Nelson, New Kent, Nottoway, Orange, Page, Patrick, Pittsylvania, Powhatan, Prince George, Prince William, Pulaski, Roanoke, Rockingham, Shenandoah, Spotsylvania, Stafford, Surry, Sussex, Warren, York
Cities
Alexandria, Arlington, Bedford, Charlottesville, Chesapeake, Colonial Heights, Danville, Fairfax, Falls Church, Hampton, Harrisonburg, Hopewell, Lynchburg, Manassas, Manassas Park, Martinsville, Newport News, Norfolk, Petersburg, Poquoson, Portsmouth, Radford, Richmond, Roanoke, Salem, Staunton, Suffolk, Virginia Beach, Waynesboro, Williamsburg, Winchester